This is the second time I've ordered from Gift Tree and both items have been very well received by the recipient, but this last order showed me how incredibly awesome the customer service department is! When I placed the order, I did not include the apartment number (recipient had just moved, didn't realize she hadn't given it to me, and I didn't know she had moved to an apartment complex). Long story short, UPS couldn't deliver, delivery was obviously delayed, but when I reached out to customer service, they were friendly, sympathetic, and immediately made made a call to UPS to update the address. I spoke to an actual person on the other line and I could hear that there was a genuine level of concern and desire to help get the situation taken care of. I will continue to order gifts from Gift Tree!!!

My wife loved this anniversary present. The personalized touches on a bottle of Dom Perignon went over very well. Thanks so much.